Workflows: A New Way to Automate Your ChMS (Process Queues)

We're excited to announce that Workflows are now available in ChMS! This powerful new automation tool will be phasing in to replace Process Queues starting in early 2027 (more details on timing as we get closer).

What's Changing

Workflows give you a more intuitive, flexible way to automate processes across your ChMS. Whether you're automating communications, data syncs, or administrative tasks, workflows make it easier to set up and manage complex automation scenarios.

Learn More

For ChMS admins — head to the Village forum (https://village.ccbchurch.com/goto/groups/216/messages/18765) for an in-depth discussion and best practices
Get started — explore the Workflows topic (https://support.pushpay.com/s/topic/0TORF0000006JO94AM/workflows-steps?product=chms) in our support center
Current API users — the Process Queues implementation guide (https://docs.pushpay.io/chms-v2/update/docs/process-queues-automating-workflows) is still available while we transition

The rollout will be phased, so you'll have plenty of time to familiarize yourself with the new tool. More details coming soon.

Questions? Drop them below or reach out to the support team.